Why a public video link can fail to download

Start with the exact post URL

Copy the link from the post itself. Profile pages, search results and audio-library pages do not necessarily identify a downloadable video. Paste only the URL, without surrounding punctuation from a chat message. If a share link fails, open it in your browser and copy the final post address.

Your browser and the downloader have different access

A logged-in browser may display media that a server cannot access anonymously. LinkToKeep does not reuse your platform account session. If a post needs authentication, repeating the request will not grant access. A public page can also be blocked by the source platform’s request controls.

Read the error before retrying

• Restricted or session required: use a publicly accessible post or your own original file.
• Platform blocked the request: wait before trying again. Repeated submissions are unlikely to resolve a server-side block.
• Unsupported link: check that you copied a specific post or video URL.
• Size or duration limit: use a smaller source. This release caps output at 1 GB and video duration at one hour.

Distinguish extraction from saving

A preview means the link was inspected successfully, but downloading can still fail if the media URL expires or a later request is refused. A completed job means the file reached temporary storage. If the Save file link expires after one hour, create a new job from the original URL.

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